Roy was recommended to me by a friend who had recently used him. I would call him again and I would recommend him. Roy came with his crew member Tucker. They arrived on time, they introduced themselves, they were generally pleasant and respectful. They communicated with me throughout the process. They couldn’t find the leak at first and they were determined to check everything. I haven’t had to call a plumber in ages so I don’t know how they compare to others but I felt the price was bearable. Paying was easy – via credit card online. Also, the two jobs I called him out for were completed in under 2 hours.